FAQ
Q: Can I order balloons over the phone/email and collect
later? And how early or late can I have them.
A: Yes, but payment first. See our opening hours. Please allow 30 minutes after opening.
Q: I can’t see what I want on your web.
A: We hold a large stock and it’s impossible to show every
item. Please let us know your requirement. If we don’t
have it in stock we can source from our suppliers.
Q: Can you fill balloons we bought from some where else?
A: Yes we can, but if they pop/burst you still pay for gas used. Once they leave our premises our liability is over. Buying from somewhere else often proves false economy.
Q: Can you deliver or come to venue and set up?
A: Yes at a small charge depending upon your spending
and distance.
Q: What if a balloon bought from us is faulty?
A: Faulty latex balloons will pop while we are inflating. Remember latex balloons with helium last only 10 / 12 hours. Foil balloons do not pop but, often have faulty valve, this malfunction happens within first 5 minutes and we can replace it.
Q: I want balloons for next day, where do I store them?
A: If you want latex balloons let us know. We can prepare them with special solution to last 20 hours at an extra cost. Foiled balloons will last more than a week.
Store them at normal temperature and out of direct sunlight.