FAQ

Q: Can I order balloons over the phone/email and collect

later? And how early or late can I have them.

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A: Yes, but payment first. See our opening hours. Please allow 30 minutes after opening.



Q: I can’t see what I want on your web.

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A: We hold a large stock and it’s impossible to show every

item. Please let us know your requirement. If we don’t

have it in stock we can source from our suppliers.



Q: Can you fill balloons we bought from some where else?

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A: Yes we can, but if they pop/burst you still pay for gas used. Once they leave our premises our liability is over. Buying from somewhere else often proves false economy.

 

Q: Can you deliver or come to venue and set up?

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A: Yes at a small charge depending upon your spending

and distance.

 

Q: What if a balloon bought from us is faulty?

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A: Faulty latex balloons will pop while we are inflating. Remember latex balloons with helium last only 10 / 12 hours. Foil balloons do not pop but, often have faulty valve, this malfunction happens within first 5 minutes and we can replace it.



Q: I want balloons for next day, where do I store them?

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A: If you want latex balloons let us know. We can prepare them with special solution to last 20 hours at an extra cost. Foiled balloons will last more than a week.

Store them at normal temperature and out of direct sunlight.